Privacy Policy – Vertalux Wholesalers Ltd

Company Number: 16224663
Registered Office: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, United Kingdom

In this policy, “we,” “us,” and “our” refer to Vertalux Wholesalers Ltd, your trusted UK wholesale partner.

1. Information We Collect

We may collect information when you:

  • Register on our website

  • Place an order or save an item

  • Respond to surveys or communications, including email

  • Use other site features or services

When registering or ordering, we may ask for:

  • Your name and company details

  • Email address, postal and billing addresses, contact numbers

  • Order details, payment and billing information

You may visit our site anonymously.

We also use cookies and other technologies (see section below) to enhance your experience and gather aggregate visitor data.

Additionally, we may infer data about users from site preferences, activity, offline interactions, and insights provided by third parties such as marketing partners or analytics providers. This may include:

  • Personal identifiers and information

  • Preferences and interests

  • Commercial and billing data

  • Order and fulfilment details

  • Geolocation and usage data

2. How We Use Your Information

We use your information to:

  • Personalise your website experience and provide relevant content and product offerings

  • Respond promptly to customer service enquiries

  • Process transactions efficiently

  • Communicate with you, including sending newsletters or promotional emails if you opt in

You may opt out of promotional communications at any time (see “How to Opt-Out” below).

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your information. Data is stored on secure networks and is accessible only by authorised personnel bound to confidentiality.

Sensitive information, such as payment details, is transmitted using Secure Socket Layer (SSL) encryption and stored securely in our systems.

4. Cookies

We use cookies to improve your experience, remember preferences, manage shopping carts, and analyse site traffic. Cookies are small data files stored on your browser.

You can manage or disable cookies through your browser settings. Note that some website functionality may be affected, but orders can still be placed by contacting customer service.

5. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties except as described in this policy.

We may share information with trusted service providers who assist with:

  • Website operations

  • Order fulfilment

  • Payment processing

  • Customer service

All third-party providers are required to maintain confidentiality.

Information may also be disclosed to comply with legal obligations, enforce our policies, or protect the rights, safety, or property of Vertalux Wholesalers Ltd or others.

Non-personally identifiable information may be shared with third parties for marketing or analytics purposes.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access, correct, or request deletion of your personal information

  • Restrict or object to processing of your data

  • Request a copy of your data in a portable format

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact info@vertaluxwholesalers.co.uk.

We may retain transaction information for record-keeping and compliance purposes as permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content, but we welcome any feedback regarding these links.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with the date of the latest update.

Last Modified: September 2025

9. Questions and Feedback

For privacy-related questions or feedback, contact us at:
Email: info@vertaluxwholesalers.co.uk
Phone: UK 020 8058 5315 | International +44 20 8058 5315

10. Your Consent

By using our website, you consent to this Privacy Policy.

Please also review our Terms & Conditions, which govern the use of our website and services.